Healthcare workers are always-on, because the health and wellbeing of their patients is at stake. As a tech specialist, you need your infrastructure to allow them to focus on improving patient outcomes and experience without obstacles or delays.
Printing, scanning, and faxing should get the least attention in your technology stack because it should just work.
When it comes to patient care, technology can be a healthcare professional’s greatest support, but only if it consistently offers the flexibility, security, and accessibility needed.
In healthcare, paper-based workflows and physical documents still rule. A large healthcare organization may have thousands of multifunction printers and copiers spread across floors, buildings, cities, or even countries.
For IT teams, installing new printers and managing print queues can be complex and time consuming.
The increased use of cloud platforms and integrations pose additional cybersecurity challenges but, with limited visibility into the print environment, it’s difficult to monitor and protect against critically sensitive patient data falling into the wrong hands.
Then there are the costs and compatibility issues associated with integrating legacy systems like rostering, finance, inventory management, and ERP, with Electronic Medical Record applications and virtual solutions.
For healthcare professionals, the highest priority is patient wellbeing, which goes beyond the physical. For sysadmins or IT specialists in the industry, a key requirement is to secure every patient’s Protected Health Information.
When it comes to managing critical patient records, organizations that provide or administer healthcare services face unique regulatory requirements:
